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Join Friends-International social business team as Marketing and Sales Officer (Phnom Penh)

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Joined: 29-Jul-13
Posts: 19

Friends-International (FI) is a social enterprise that works with marginalized urban children and youth, their families and communities, to help them become independent and productive citizens of their countries.
We are dedicated to developing businesses as part of our programs to provide best practice services to our target groups and to support the overall sustainability of our organization and our partners.
Based in our headquarters in Phnom Penh, we are seeking an exceptional and highly motivated individual to be the Marketing and Sales Officer for our social businesses.

Position overview
The Marketing and Sales Officer is part of the Friends Social Business team providing operational and strategic recommendations to help develop Friends’ sales activities currently in Cambodia, Laos, Thailand and Indonesia. The position reports to the Marketing and Sales Coordinator for Friends Social Businesses.

Key responsibilities:
• Build market and sales monitoring, draw and present conclusions for all the social businesses (training restaurants, shops, beauty and others businesses)
o Manage sales reports and analyse products and restaurants sales
o Carry out customers research, analyse data and derive recommendations
o Conduct market surveys: current products and services, new product development projects and business opportunities
o Be in charge of market intelligence and benchmarking: market trends identification, research of opportunities, exploration of competitive landscape
• Drive the product development process contributing to product definition, pricing and support the staff our shops with the product portfolio management
o Manage product portfolio regarding business and social performance
o Provide customer inputs, competition insights &social trends for the product development team process
o Set prices according to production cost and market input and consolidate into specification sheet per product
o Monitor test sales and challenge against product portfolio strategy

Requirements and qualifications:
Education: Business Administration or Graduate of a Business School
Knowledge: Business, Marketing and Sales, Social Business
Experience: 4-5years of work experience in marketing and sales, business development or consulting, ideally with some retail exposure
Computer and office technology: MS office (particularly Excel and PowerPoint), online survey tools
Language: Fluent in English; other languages, especially Asian languages, are a plus

Essential attributes and skills:
• Very strong analytical skills: Be able to derive conclusions from sales data and customers feedback to make tactic and strategic recommendations
• Organized&goal oriented: Work rigorously and have strong organizational skills to be able to reach set goals
• Creative: Generate new ideas for products and services beyond what exists today
• Communicative: Be a strong communicator especially when supporting and building capacity within the Friends programs
• Feet on the ground: Be pragmatic within the reality of a social business
• Enthusiastic: Be passionate about the mission of our organization

Additional bonus skills:
• Global sensibility – apparent through a natural curiosity in what moves the world, in business, politics and social development
• Passion outside of work – inspiring others through a vivid grasp of emerging trends
• Experience in Asian cultures – from living/working in Asia or speaking an Asian language

The salary for this position will be commensurate with qualifications and experiences.
Interested candidates are requested to submit a cover letter, a CV and any other supporting documentation convincing us that you are the right person for this job to hr [at] friends-international [dot] org with the caption subject: Marketing and Sales Officer Social Business.

The position is based in Phnom Penh but may require some national and international travel.
Friends-International is an equal opportunity employer and the successful candidate will be chosen based on merit. S/he will be expected to comply with Friends-International’s Child Protection Policy.

Applications must be submitted before February 23, 2014.Only short-listed candidates will be contacted for interviewing.

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