In 2009 Telecom Cambodia Progressed, but Debt Collection Problem Continues

In 2009 Telecom Cambodia Progressed, but Debt Collection Problem Continues

The Mirror, Vol. 14, No. 661

“Phnom Penh: Telecom Cambodia held a meeting on 19 April 2010 to reflect on the work in 2009 and to set its goals for 2010, chaired by Mr. Lao Saroeun, a delegate of the Royal Government as the Director General of Telecom Cambodia, and by Mr. Koy Pum, an Undersecretary of State of the Ministry of Post and Telecommunication.

“Mr. Lao Saroeun said that in 2010, Telecom Cambodia encouraged efforts to collect more income, following the circulars and recommendations from different leaders. He advised the telecommunication personnel that efficiency and success result from building up trust from clients. Therefore, they must be able to maintain clients, and must think of setting up more access faciliies and network services to serve the clients.

“Mr. Koy Pum said that Telecom Cambodia is a public institution of the Royal Government of Cambodia. It is responsible for developing telecommunication and information technology, and it is actively extending telecommunication infrastructure, especially the backbone network of telecommunication, and extending the network for clients in cities and in rural areas, to respond to VGN System applications [see Note 1: further down] in the future so as to catch up with the advancement of Communication and Information Technology of the world, and particularly to meet the obvious demands of clients.

“He added that in 2009, with the agreement by the Board of Directors, Telecom Cambodia accomplished several noticeable achievements in constructing telecommunication infrastructure, expanding networks, and providing new services in response to demands. As a result, the number of clients increased steadily. In the meantime, Telecom Cambodia is facing strong competition from other operators that provide similar services, including phone networks and the Internet. This caused Telecom Cambodia to try harder to overcome all challenges and to receive positive results, as seen today.

“He said that these results cannot be seen separate from the efforts of the leaders on all levels and of the employees of Telecom Cambodia who have worked hard. Also, to accomplish new successes in 2010, an important year for telecommunication developments among strong competition, Telecom Cambodia has to define a clear vision and goals, to achieve defined results, based on proper management and monitoring mechanisms, so that the operations of Telecom Cambodia can achieve success.

“The Undersecretary of State added that besides the effects from the global economic crisis, Telecom Cambodia also faces other challenges, such as sturdy competition from other local and international telecommunication operators, difficulties in collecting payments, the limitation of services provided to clients, a lack of qualified human resources, and especially the drop of international telecommunication income from the 001 gateway.” Koh Santepheap, Vol.43, #6934, 20.4.2010

Note 1:

VGN Systems [3] – Voice Gender Normalization Systems

“Traditionally the interest in voice gender conversion was of a more theoretical nature rather than founded in real-life applications. However, with the increase in mobile communication and the resulting limitation in transmission bandwidth, new approaches to minimizing data rates have to be developed. Here Voice Gender Normalization (VGN) presents an efficient method of achieving higher compression rates by using the VGN algorithm to remove gender specific components of a speech signal, and thus enhancing the information content to be transmitted.

“A second application for VGN is in the field of speech controlled systems, where current speech recognition algorithms have to deal with the voice characteristics of a speaker as well as the information content. Here again the use of VGN can remove the speaker’s voice gender characteristics and thus enhance the message contents.”

Note 2:

It is interesting that such a specific, fairly new field as VGN is mentioned here, but it is surprising that the efforts to introduce economic control by Telecom Cambodia over other Internet Service Providers, by trying to introduce a single, mandatory Internet Exchange Point and a monopoly for the purchase of international connectivity, and even the possibility of Internet content control (as had been reported also in The Mirror) is not mentioned here; related considerations date back into 2009, though the controversy became publicly discussed mainly in 2010. These plans were finally given up, after they had met with much opposition in the business community.