Operation Director / Phnom Penh / $4000-$5000
SUMMARY OF POSITION
With more than 10,000 customers per day, our Client is one of the country’s largest restaurants Group with 20 restaurants and outlets around Phnom-Penh. New brands will be coming soon to join the Group.
The Operation Manager is responsible to manage its growing brands.
MAIN DUTIES AND RESPONSIBILITIES
Business Management:
• Increases the group profitability by growing sales and improving efficiency in all brands;
• Develop and Execute the business plan
• Execute company wide marketing programs; initiates programs on time, correctly and with minimal direction
Customer satisfaction
• Ensure the product quality and customer service experience
• Ensure all employees are trained, motivated and empowered to deliver total customer satisfaction
• Maintain restaurant at the level necessary to meet or exceed the company standards for QSC
• Utilize labor effectively to meet budgets while ensuring high quality of QSC
Appropriate business practices
• Be role model and set a positive example for the entire team in all aspects of business and personal management
Upholds company food safety, food handling and sanitation requirements, to ensure the health and safety of customers and employees
Reporting
• Report directly to Managing Director
REQUIREMENTS
• Bachelor degree or Master Degree in culinary, foodservice management, and/or related fields;
• 8+ years experience in operation management
• Experience in opening and running a new store
• Effective communication skills, both verbal and written
• Good leadership skills, people management skills and training to staff;
• Proficiency in Ms. Office and restaurant-related applications/software
• Good command in English
• Knowledge of food preparation and food service management, methods, and techniques
SALARY RANGE
$4000-$5000
TTODCB1404 - Send CV and cover letter to apply [at] topjobcambodia [dot] com