The interview is a common tool for employee selection. However, many interviewers have never been trained and it has long been recognized that there is little intra- and inter-rater reliability (consistency) where traditional non-structured interviews are utilized. This one-day workshop provides busy recruitment agency staff, human resource managers/professionals, selection panels and line management with tools for increasing the objectivity and standardization of interviews. Delegates are taken through the whole process outlined below at an introductory level. During the course, the facilitator will present an option to reconvene at a future date for a second day of deeper learning. This course is extremely practical. Delegates learn by doing!

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